Classroom Technology Support

About Classroom Technology Support

Classroom Technology Support (CTS) is your General Assignment Classroom (GAC) AV support team. CTS provides on-call help, GAC technology orientations, and equipment consultations. CTS supports the use of up-to-date and accessible technology in UC Berkeley’s General Assignment classrooms.

The Classroom Technology Support team seeks to assist your technical needs so that your class sessions may progress smoothly and uninterrupted. In the case that something does not go as planned, we are committed to providing full support until the issue is resolved. New to a General Assignment Classroom? We provide orientation and consultation services to help you get started.

Visit the Classroom Database and find out more information about the general assignment classrooms we support.

Visit our Active Learning Classroom page to learn about a special subset of the general assignment classrooms that we support in partnership with the Center for Teaching & Learning.

The Classrooms Technology Support team works hand-in-hand with the Design and Engineering team to create the A/V-IT classrooms technology systems and seamless support from installation to classroom use. 

ETS' Classroom Technology Support team works with the Office of the Registrar and the Physical Plant Campus Services to maintain classroom equipment, fixtures and supplies in general assignment rooms.

This collaborative enterprise caters to your classroom needs as highlighted in the table below and can be contacted via the Classroom Central Hotline number:

Classroom Central Hotline for all General Assignment Classroom related needs: 510-642-2800

Ext. 1

ETS Classroom Technology Support

Classroom technology equipment issue (projectors, microphone & batteries, technical assistance)

Ext. 2

Office of the Registrar

Classroom Furniture issue (windows blinds and shades, room scheduling, furniture questions, chalkboard & whiteboard supplies)

Ext. 3

Physical Plant Campus Services

Building maintenance issue (lighting, temperature, water conservation, graffiti, screens)

If you need certain equipment to supplement your teaching, please check out our Instructional Equipment Checkout and reservation page for more details.  Instructional Equipment checkouts are available for all instructors, even if you are scheduled in a non GA classroom.