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  • Zoom Support Virtual Helpdesk

Our Mission

ETS enhances and supports the UC Berkeley academic experience by providing essential, responsive and innovative technology services.

Support Options

Virtual Helpdesk for Zoom

Have a question about Zoom usage? Need help setting up your virtual classes for the semester? Want to learn more about Zoom features? Drop into a virtual helpdesk to get your Zoom questions answered!

Classrooms Info Database

Keep Teaching - Remote Teaching and Learning Resources

Keep your teaching moving forward with new approaches, effective strategies and resources, and best practices to support remote learning

Workshops and Events

Select Services Now on the Digital Learning Services (DLS) Site

bCourses, Ally, Course Evaluations, Kaltura, Gradescope, SuiteC, and more digital services for instruction

News

May 26, 2021

May 26
37 Classrooms Receiving Upgrades and New Features for Summer 2021

February 18, 2021

Feb 18
Remote Instructional Computer Facilities

December 15, 2020

Dec 15
Refresh News and Updates

November 18, 2020

Nov 18
AV Support for Spring/Summer 2021 Semester
Nov 18
Spring 2021 Remote Instruction Equipment Program

October 21, 2020

Oct 21
[Resolved] SensusAccess outage

September 8, 2020

Sep 08
[Resolved] Calnet Outage 09/08/20

Quick Links for Instructors

  • Center for Teaching and Learning
  • Digital Learning Services (including bCourses and Kaltura)
  • Academic Innovation Studio
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