ETS enhances and supports the UC Berkeley academic experience by providing essential, responsive and innovative technology services.
ETS uses the following principles to guide decisions, resource allocation and planning:
Be a responsive service organization with clearly defined and aligned service portfolio
Be a great campus partner and demonstrate our value to stakeholders
Achieve a strategic balance between enterprise and targeted services
Reporting and Governance
ETS participates in two governance or campus-driven guidance and oversight structures. The first is the campus-wide program called IT Governance. Coordinated through the OCIO, this series of committees seeks the input of leadership and contributors across the organization to help guide IT practices, policies, and technology decisions that impact the campus. ETS maintains a presence on the following IT Governance committees: Research, Teaching and Learning Technologies Committee (RTLTC), and IT Architecture and Infrastructure Committee (ITAIC).
Additionally, we also manage an internal-focused User Advisory Group (UAG). This body functions as a complement to the IT Governance bodies and provides ETS specific feedback and guidance. The UAG generally focuses on decisions outside the scope of the larger campus-wide committees. The UAG is comprised of a cross section of campus including instructors, graduate student instructors (GSIs), students, staff, and administrators.
Communities & Partners
ETS believes in open partnerships, communities, and systems. We strive to create collaboration points across campus and across higher education to improve user experience and better support teaching and learning. Partners include: