Unscheduled bCourses Outage

October 20, 2015

Our vendor, Canvas, experienced a service outage this evening, 10/20/15 from about 5:40 PM to 6:00 PM, which prevented users from logging in. Instead, we saw the following error page:

Screenshot of Canvas error message

The issue appears to have been resolved and service is back online as of 6:00 PM. Please go to the Canvas system status page for more information: http://status.instructure.com/

We apologize any inconvenience this temporary outage may have caused. Please contact the bCourses Help Desk if you have are continuing to experience issues logging in, or if you have any questions or concerns: bcourseshelp@berkeley.edu