RESOLVED - Unscheduled bCourses Outage: 5/26/16

May 26, 2016

UPDATE: 5/26/16, 11:30 AM PST

The Canvas Operations team has implemented a solution to restore performance, see http://status.instructure.com/.

Full access to bCourses has been restored. Please reach out to the bCourses support team (bcourseshelp@berkeley.edu) with any questions or concerns.

ORIGINAL MESSAGE: 5/26/16, 10:30 AM PST

Our LMS vendor, Canvas, experienced a service outage this morning, 05/26/16 starting around 10:20 AM. 

Their team is currently working on this issue, which is affecting a few other institutions using Canvas. Our users are experiencing slow loading times or are being timed out from their session. For more information, please see the Canvas Status page: http://status.instructure.com/

The bCourses staff are continuing to monitor this outage and will update this announcement once service has been fully restored. If you require immediate assistance, please contact us at bcourseshelp@berkeley.edu.