This email was sent on January 11, 2017 to instructors using or interested in using clickers.
Dear Clicker user:
We’re contacting you to provide you with some service updates and make sure you are prepared for the semester. Please note the following:
Get the current version of the i>clicker software:i>clicker version 7.10 was released at the end of December 2016. This version fixes a number of syncing bugs that were introduced this past fall. If you currently are running version 7 of the UCB-configured i>clicker software (i.e. you’ve used i>clickers in the last year), you should follow the simple steps to Update to the most current version of i>clicker v7 software. Otherwise, follow the instructions toDownload i>clicker software
If you plan to enable REEF polling (i>clicker’s mobile solution):Please be aware that use of mobile devices as part of the i>clicker system requires robust wifi capability in the classroom in which you are teaching. We cannot guarantee that all rooms on campus will meet this requirement. We strongly recommend that you give REEF a trial run for the first week or so of the semester. When students create a REEF Polling account they are automatically granted a 14-day free trial; make sure to warn your students to not purchase a REEF subscription until you have determined that REEF will function correctly in your classroom.
Reminder to put your i>clicker order in at the bookstore:To ensure that the bookstore stocks enough clickers, make sure you have included i>clickers in your book order. ISBN for i>clicker+ (the standard multiple-choice clicker) is 9781498601641. If you're not putting in a text book order, you can email@example.com tell the bookstore that you will be using i>clickers in your class.
ETS website and help Pages:Check out theClickers Instructors Getting Started Pageto find information on getting started with or refreshing your knowledge of clickers. You may also want to visit theClickers section of our Help Pages.
Email support:For the best response please send an email firstname.lastname@example.org
- In-person support for instructors:ETS provides instructor support for Clickers out of theAcademic Innovation Studio, 117 Dwinelle Hall.Basic drop-in support is available from 9-5 on weekdays. Or schedule a consultation to address your specific needs. To schedule a consultation, please use ourconsultation calendarand select a “Clickers” appointment slot.
- Student Support:Students requesting help with their i>clickers should be directed to the1st floor Moffitt Computer Facility.