All News
December 9, 2015
December 7, 2015
Earlier today (approximately 11:30am) approximately 3,300 students using the Course Evaluations system erroneously received multiple email notifications for courses they have already dropped due to the vendor experiencing technical issues. The issue has been resolved and no evaluation data was lost. Any evaluations that may have been incorrectly completed during this incident have been removed.
ETS and the vendor, Explorance, are working to ensure this problem does not happen again. We apologize for any inconvenience.
December 4, 2015
UPDATED 12/08/2015: 2:30pm
Issue Resolved
Course Evaluations is experiencing intermittent login issues. (https://course-evaluations.berkeley.edu)
December 3, 2015
November 30, 2015
UPDATE: 11/30/15, 10:50 AM
Canvas has resolved the technical issues that caused this morning's slowness. bCourses is fully operational. You may need to refresh your browser to continue your work.
You can find more information on the Canvas system status page: http://status.instructure.com/
ORIGINAL MESSAGE: 11/30/15, 9:50 AM
Users are experiencing system slowness and/or are being timed out of bCourses this morning, 11/30/15, due to technical issues with our vendor, Canvas.
November 24, 2015
The 2014-2015 academic year was an exciting and challenging year for the ETS team. Throughout the last year ETS has utilized knowledge and know-how in both educational and information technology pedagogy to provide the campus with technology to support Academic Integrity, a new User Advisory Group, and innovate teaching and learning collaboration tool, and more.
ETS is proud of its accomplishments and looks forward to the opportunities the next year holds.
November 20, 2015
November 18, 2015
November 3, 2015
October 23, 2015
In some bCourses Assignments with Turnitin enabled, Originality Check reports are not being automatically generated when a student submits their work. Canvas and Turnitin are currently working on a resolution to this issue.
October 20, 2015
September 29, 2015
This is a status message to inform users that bCourses is currently operational and has recovered from the system outages last week that affected access and the functionality of tools.
If there are any issues, we will post a new news alert. Thank you for your patience!
September 25, 2015
September 23, 2015
Given the network service interruptions this past weekend, ETS is extending the deadline for bSpace course owners and project site owners to access their content to Wednesday, October 21st. We want to ensure instructors and project owners have enough time to address their content retrieval needs in case the downtime affected their plans. The original deadline was the end of September. The extension will provide an additional 3 weeks for bSpace content retrieval.
September 22, 2015
There was an issue that prevented some users who have a CalNet Guest Collaboration account from logging into bCourses from 8 AM Monday, September 21, until 12:30 PM Tuesday, September 22. This issue has been resolved. Please contact bcourseshelp@berkeley.edu if you are still having issues accessing bCourses.
We apologize for any inconvenience this may have caused.
September 21, 2015
September 19, 2015
September 16, 2015
CHANGED: Scheduled Maintenance
Outage Start Time: September 21, 2015, 6PM
Outage End Time: September 22, 2015, 8AM
Description: Wireless Printing will not be availabe in any ETS computer facilities.
September 11, 2015
Crocodoc, which tool that generates the document preview in the Speedgrader, was unavailable this morning, 9/11/15 from about 9:00 AM to 9:30 AM. If you went into the Speedgrader during this time, you would have seen an error message and been unable to preview or mark-up submissions. However, you would have still been able to download the files.
The issue has been resolved as of 9:27 AM. Please see http://status.instructure.com/ for more information.
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