News

December 14, 2015

Updated 1/14/2016

Some older white base stations will need a firmware update to work with version 7. If you obtained your base station prior to 2015, you’ll want to determine if you need this firmware update prior to running your first class. For details, see our Help article.

______________________________________________________________________________________________________________________________

December 9, 2015

Some users have reported not being able to log into the CalNet Authentication System this morning (Wednesday, 12/9/15) when they are using the Google Chrome browser.

December 7, 2015

Earlier today (approximately 11:30am) approximately 3,300 students using the Course Evaluations system erroneously received multiple email notifications for courses they have already dropped due to the vendor experiencing technical issues. The issue has been resolved and no evaluation data was lost.  Any evaluations that may have been incorrectly completed during this incident have been removed.

ETS and the vendor, Explorance, are working to ensure this problem does not happen again. We apologize for any inconvenience.

December 4, 2015

UPDATED 12/08/2015: 2:30pm

Issue Resolved


Course Evaluations is experiencing intermittent login issues. (https://course-evaluations.berkeley.edu)

December 3, 2015

At around 4p on Thursday, 12/03/15, the CalNet authentication service experienced an outage that is preventing users from logging into secured UC Berkeley sites that require a CalNet ID, which include bCourses and CalCentral.

November 30, 2015

UPDATE: 11/30/15, 10:50 AM

Canvas has resolved the technical issues that caused this morning's slowness. bCourses is fully operational. You may need to refresh your browser to continue your work.

You can find more information on the Canvas system status page: http://status.instructure.com/

ORIGINAL MESSAGE: 11/30/15, 9:50 AM

Users are experiencing system slowness and/or are being timed out of bCourses this morning, 11/30/15, due to technical issues with our vendor, Canvas.

November 24, 2015

On November 19th, bConnected, Educational Technology Services, and Research IT co-sponsored a Town Hall, Powering Communication Across Campus. The two-hour One IT event gave Berkeley staff, faculty, and researchers the chance to learn about how various departments are working together to support collaboration across campus.

The 2014-2015 academic year was an exciting and challenging year for the ETS team. Throughout the last year ETS has utilized knowledge and know-how in both educational and information technology pedagogy to provide the campus with technology to support Academic Integrity, a new User Advisory Group, and innovate teaching and learning collaboration tool, and more.
 
ETS is proud of its accomplishments and looks forward to the opportunities the next year holds.

November 20, 2015

We hope that the Fall semester has been a good one for you and your students! We’d like to share some new updates to bCourses, as well as offer support, especially for grading, communication, and Clickers to help you finish out the term.

November 18, 2015

Our LMS vendor, Canvas, will be performing system-wide maintenance on Tuesday, November 24 between 11:15 PM to 1:15 AM PST. During this time, all users will experience about 15 minutes (or less) of downtime where we will be unable to access or use bCourses.

November 3, 2015

This article includes updates from the October 10 Canvas Release Notes.

October 23, 2015

In some bCourses Assignments with Turnitin enabled, Originality Check reports are not being automatically generated when a student submits their work. Canvas and Turnitin are currently working on a resolution to this issue.

October 20, 2015

Users unable to log into bCourses from approximately 5:40 PM - 6:00 PM on Tuesday, 10/20/15.

September 29, 2015

This is a status message to inform users that bCourses is currently operational and has recovered from the system outages last week that affected access and the functionality of tools. 

If there are any issues, we will post a new news alert. Thank you for your patience!

September 25, 2015

Starting around 7 AM on Friday morning, September 25, 2015, a campus database issue began triggering a general slowdown across ETS services.

September 23, 2015

Given the network service interruptions this past weekend, ETS is extending the deadline for bSpace course owners and project site owners to access their content to Wednesday, October 21st. We want to ensure instructors and project owners have enough time to address their content retrieval needs in case the downtime affected their plans. The original deadline was the end of September. The extension will provide an additional 3 weeks for bSpace content retrieval.

September 22, 2015

There was an issue that prevented some users who have a CalNet Guest Collaboration account from logging into bCourses from 8 AM Monday, September 21, until 12:30 PM Tuesday, September 22. This issue has been resolved. Please contact bcourseshelp@berkeley.edu if you are still having issues accessing bCourses. 

We apologize for any inconvenience this may have caused. 


September 21, 2015

New updates for this release include concluded Groups and polling in Conferences.

September 19, 2015

September 16, 2015

CHANGED: Scheduled Maintenance

Outage Start Time: September 21, 2015, 6PM 
Outage End Time: September 22, 2015, 8AM

Description: Wireless Printing will not be availabe in any ETS computer facilities. 

Profiles and Stories

KALX & Northgate Radio Create a Hands-on Radio Journalism Experience

December 1, 2017

Here at Cal, we’re fond of blue and gold. Both on the field and in the classroom, our students at all levels are renowned for their achievements, earning blue ribbons and gold medals in every discipline imaginable. Earlier this month, the 2017 College Broadcasters, Inc. National Student Electronic Media Convention in San Antonio were no different, with Berkeley claiming two out of the four nominees for “Best News Reporting - Audio”.

Berkeley Explores Learning Analytics

November 17, 2017

Early in October, faculty, advisors and academic and IT staff came together to discuss an emerging concept in education, learning analytics, and what it means for Berkeley. The conversations that occurred inside and outside of Sutardja Dai Hall during the 2017 Learning Analytics Conference were a “community discussion”.

KALX Radio Featured in Cal Alumni Magazine

August 3, 2017
The KALX Radio team is highlighted in this month's California Magazine. Check out the special behind-the-scenes video.

Making an Impact with Student Learning and Data

May 11, 2017

Here at UC Berkeley, we have a reputation for using cutting-edge technology and tools to affect social change. As the world’s number one public university, it’s in our DNA to use our combined talents and skills for the good of others.

BAV Center for Studies in Higher Ed video Series

May 10, 2017

In 1956, the Center for Studies in Higher Education (CSHE) was founded as the first research institute devoted to the study of systems, processes, and institutions of higher learning. Dedicated to promoting an interdisciplinary view of the role of higher education in the public sector, it focuses on all aspects of the policy landscape from the international arena to the California community.

Berkeley AV/Video Regents Meeting with Live Captioning Support

March 10, 2017

For the students, staff, faculty, and administrators of the University of California (UC), the six Regents meetings that take place throughout the year are crucially important. With 10 campuses across California, technology plays a key role in making these meetings accessible to as many of the UC’s stakeholders as possible. Live-streaming and posting the Regents deliberations to the web means the events can be accessed in dorm rooms and offices across our Golden State and anyone with a phone screen or a laptop can stay up-to-date with the high-level decisions affecting them.

Printing the Future on the First Floor of Moffitt

March 6, 2017

Moffit Library is a hub of campus energy and ideas, and if the newly renovated upstairs feels like a tech start-up, the new basement feels like Steve Jobs’ garage in the 21st century with the introduction of a student makerspace. As a free-to-use, collaborative, and community-operated space, it serves anyone on the Berkeley campus interested in the cutting-edge technology of 3D printing and fabrication.