March 17, 2016

March 14, 2016

New features, updates, and fixes in this release include Differentiated Group Assignments, Agenda View in the Scheduler, and many others.

February 22, 2016

On February 22, 2016, ETS drop-in support services for bCourses, Clickers, Academic Integrity, and Instructor Equipment Checkout, and Classroom Technology Support (CTS) will move to new locations in Dwinelle Hall.

February 3, 2016

This weekend, a minor configuration change was made to the bCourses-CalNet integration, which resulted in a small number of bCourses users receiving a "Failed to Log In" error message when attempting to access any course or project site.

January 14, 2016

As a follow-up to our announcement in December that ETS will be supporting i>clicker version 7, we want to alert you to the possible need for a firmware upgrade. The vendor has recently let us know that some older white base stations (likely those from Spring 2014 and earlier) will need a firmware update.

January 13, 2016

Educational Technology Services (ETS) is proud to take part in Cal Day 2016, which takes place Saturday, April 16. ETS provides support for audio-visual technology on campus and we invite you to take advantage of our Cal Day services.

In keeping with our Cal Day tradition we are offering most of our services free of charge. However, due to the volume of events occurring on Cal Day the scope of our services will be limited to:

We hope that the new year and semester is off to a great start for all of you! This bCourses update includes International SMS notifications, as well as a call to participate in a pilot for an exciting new tool called Collabosphere.

December 21, 2015

Happy Holidays! We hope that everyone had a great semester, and that your holidays are restful, warm, and filled with joy. There are some new features and updates in bCourses that we'd like to share as we look forward to a new year and a new semester.

December 18, 2015

Educational Technology Services (ETS) will observe the annual campus curtailment December 24, 2015 – January 3, 2016. Staff support will be limited during this time.

December 17, 2015

Between 7am–11am on Saturday, December 19, Turnitin services will be intermittently unavailable due to scheduled system maintenance. This may prevent instructors from reviewing existing Originality Check reports, and will delay the creation of Originality Check reports for student assignments made to Turnitin-enabled assignments during this four-hour window.

If you encounter any Turnitin-related issues or have any questions about the service, please email for further assistance.

December 14, 2015

This morning, 12/14/15 from about 8:00 AM PST to 8:40 AM PST, some users may not have been able to view assignment submissions from the Speedgrader due to an issue with Crocodoc.

Updated 1/14/2016

Some older white base stations will need a firmware update to work with version 7. If you obtained your base station prior to 2015, you’ll want to determine if you need this firmware update prior to running your first class. For details, see our Help article.


December 9, 2015

Some users have reported not being able to log into the CalNet Authentication System this morning (Wednesday, 12/9/15) when they are using the Google Chrome browser.

December 7, 2015

Earlier today (approximately 11:30am) approximately 3,300 students using the Course Evaluations system erroneously received multiple email notifications for courses they have already dropped due to the vendor experiencing technical issues. The issue has been resolved and no evaluation data was lost.  Any evaluations that may have been incorrectly completed during this incident have been removed.

ETS and the vendor, Explorance, are working to ensure this problem does not happen again. We apologize for any inconvenience.

December 4, 2015

UPDATED 12/08/2015: 2:30pm

Issue Resolved

Course Evaluations is experiencing intermittent login issues. (

December 3, 2015

At around 4p on Thursday, 12/03/15, the CalNet authentication service experienced an outage that is preventing users from logging into secured UC Berkeley sites that require a CalNet ID, which include bCourses and CalCentral.

November 30, 2015

UPDATE: 11/30/15, 10:50 AM

Canvas has resolved the technical issues that caused this morning's slowness. bCourses is fully operational. You may need to refresh your browser to continue your work.

You can find more information on the Canvas system status page:

ORIGINAL MESSAGE: 11/30/15, 9:50 AM

Users are experiencing system slowness and/or are being timed out of bCourses this morning, 11/30/15, due to technical issues with our vendor, Canvas.

November 24, 2015

On November 19th, bConnected, Educational Technology Services, and Research IT co-sponsored a Town Hall, Powering Communication Across Campus. The two-hour One IT event gave Berkeley staff, faculty, and researchers the chance to learn about how various departments are working together to support collaboration across campus.

The 2014-2015 academic year was an exciting and challenging year for the ETS team. Throughout the last year ETS has utilized knowledge and know-how in both educational and information technology pedagogy to provide the campus with technology to support Academic Integrity, a new User Advisory Group, and innovate teaching and learning collaboration tool, and more.
ETS is proud of its accomplishments and looks forward to the opportunities the next year holds.

November 20, 2015

We hope that the Fall semester has been a good one for you and your students! We’d like to share some new updates to bCourses, as well as offer support, especially for grading, communication, and Clickers to help you finish out the term.

Profiles and Stories

KALX & Northgate Radio Create a Hands-on Radio Journalism Experience

December 1, 2017

Here at Cal, we’re fond of blue and gold. Both on the field and in the classroom, our students at all levels are renowned for their achievements, earning blue ribbons and gold medals in every discipline imaginable. Earlier this month, the 2017 College Broadcasters, Inc. National Student Electronic Media Convention in San Antonio were no different, with Berkeley claiming two out of the four nominees for “Best News Reporting - Audio”.

Berkeley Explores Learning Analytics

November 17, 2017

Early in October, faculty, advisors and academic and IT staff came together to discuss an emerging concept in education, learning analytics, and what it means for Berkeley. The conversations that occurred inside and outside of Sutardja Dai Hall during the 2017 Learning Analytics Conference were a “community discussion”.

KALX Radio Featured in Cal Alumni Magazine

August 3, 2017
The KALX Radio team is highlighted in this month's California Magazine. Check out the special behind-the-scenes video.

Making an Impact with Student Learning and Data

May 11, 2017

Here at UC Berkeley, we have a reputation for using cutting-edge technology and tools to affect social change. As the world’s number one public university, it’s in our DNA to use our combined talents and skills for the good of others.

BAV Center for Studies in Higher Ed video Series

May 10, 2017

In 1956, the Center for Studies in Higher Education (CSHE) was founded as the first research institute devoted to the study of systems, processes, and institutions of higher learning. Dedicated to promoting an interdisciplinary view of the role of higher education in the public sector, it focuses on all aspects of the policy landscape from the international arena to the California community.

Berkeley AV/Video Regents Meeting with Live Captioning Support

March 10, 2017

For the students, staff, faculty, and administrators of the University of California (UC), the six Regents meetings that take place throughout the year are crucially important. With 10 campuses across California, technology plays a key role in making these meetings accessible to as many of the UC’s stakeholders as possible. Live-streaming and posting the Regents deliberations to the web means the events can be accessed in dorm rooms and offices across our Golden State and anyone with a phone screen or a laptop can stay up-to-date with the high-level decisions affecting them.

Printing the Future on the First Floor of Moffitt

March 6, 2017

Moffit Library is a hub of campus energy and ideas, and if the newly renovated upstairs feels like a tech start-up, the new basement feels like Steve Jobs’ garage in the 21st century with the introduction of a student makerspace. As a free-to-use, collaborative, and community-operated space, it serves anyone on the Berkeley campus interested in the cutting-edge technology of 3D printing and fabrication.