February 1, 2017
January 25, 2017
January 24, 2017
January 23, 2017
Update, Wednesday January 25: Normal performance of the Create A Site and Official Sections has been restored. ETS staff are continuing to monitor for additional issues. Please contact firstname.lastname@example.org if you have any problems using these tools.
January 18, 2017
Update -- 10am, January 23: The fix for these issues was fully deployed over the weekend, and users should no longer experience errors when using the tools listed in this announcement. ETS will continue monitoring for any new errors or issues.
Update -- 11am, January 20: Error rates for the tools listed in this announcement have declined significantly; however, work on the full fix remains underway, and will be complete this evening (Friday 1/20).
January 14, 2017
Due to a CalCentral update, the following bCourses tools will be unavailable on Tuesday, January 17 starting at 6am, and could last up to two hours.
January 11, 2017
This email was sent on January 11, 2017 to instructors using or interested in using clickers.
Dear Clicker user:
This email was sent on January, 10 2017 to all spring instructors.
December 31, 2016
December 13, 2016
December 2, 2016
This email was sent on December 2, 2016 to instructors using i>clickers.
Dear instructors using i>clicker this semester:
November 28, 2016
This email was sent on November 29, 2016 to all fall instructors.
It has been a busy semester with lots of changes. We hope this quick list of things to do and to know before the end of the semester will help you finish this semester and start next year smoothly.
November 23, 2016
Educational Technology Services is committed to helping the campus reduce energy use during the winter break and will be participating in the campus-wide curtailment. Emails and requests received during this time will be answered in the order in which they were received when the campus reopens Tuesday, January 3, 2017.
November 21, 2016
Early in fall 2016, the Office of the Registrar implemented a new classroom information and management tool, called 25Live , ETS is pleased to be a partner in deploying this new tool. 25Live, part of the larger Student Information Systems Project, provides campus with a new one-stop resource for classroom details and scheduling functions.
November 17, 2016
NOTE: This article is outdated. UC Berkeley is continuing the use the bCourses-Turnitin integration that was implemented in 2015. Any information about future changes to this integration will be posted on the ETS Academic Integrity website.
November 16, 2016
A new resources hub for creating accessible online course content is now available to the campus community. The accesscontent.berkeley.edu site was officially launched October 2016 as a tool to assist anyone on campus creating digital course content. The site offers help resources, training, guidelines and best practices.
November 7, 2016
UPDATE: 11/07/16, 7:00 PM
This issue has been resolved. Please see http://status.instructure.com/ for more information.
UPDATE: 11/08/16, 1:00 PM
This morning, Canvas engineers deployed better error handling to collect the necessary data from Crocodoc, so they can better help them identify the recent timeouts that are causing these intermittent issues for individual papers.
November 1, 2016
We are excited to announce a new collaboration between ETS and Campus Shared Services IT (CSS IT) to enhance support for ETS online services. Beginning later this semester CSS IT will provide email, web, and phone support to faculty, staff, and students for ETS online services: bCourses, Clickers, Academic Integrity (Turnitin, iThenticate), Course Capture, Suite C, and Online Evaluation of Courses.