March 1, 2017

Campus announces important changes to the legacy course capture content found at

February 28, 2017

From 9:50am until 3:00pm on Tuesday, February 28, bCourses was intermittently unavailable to students and faculty. This unscheduled outage was caused by a large-scale Amazon Web Services hosting issue affecting many websites.

As of 3pm, Canvas reports that all known performance issues have been resolved. UC Berkeley and Canvas staff will continue monitoring bCourses for any further issues or downtime. More information on this outage is available at:

February 22, 2017

A flashy promo video invites you to apply to a conference where over 7000 participants gather to present, share, and network with like-minded individuals. It is billed as the “premier convening of IT professionals and technology providers across the diverse higher education landscape.” The keynote speakers promise to deliver inspirational talks that you will take with you back to your home institution. At the same time, panel presentations await that will invite you to stay on the cutting-edge for your school’s students and faculty.

February 13, 2017

There is a known issue with the third-party plugin, LastPass, that is causing assignment uploads in Canvas to stall.

February 9, 2017

Effective Fall 2017, UC Berkeley will be retiring the BlueJeans videoconferencing service ( As a result of this change, ETS will remove the BlueJeans integration from bCourses after the Spring 2017 semester. More detailed information about the timeline for this process, and any new videoconferencing integrations for bCourses, will be announced later this year. 

February 8, 2017

Beginning the week of 2/13/2017 ETS will be making changes to our website support process as we continue to develop our partnership with CSS-IT.

February 7, 2017

The start of a new year is a great time look back at the previous year. Below are some highlights on the progress that our team has achieved in supporting the UC Berkeley academic experience with responsive, essential, and innovative technology services. In 2017 we look forward to continuing support for students, faculty, and administrators in achieving their goals in our increasingly connected world.

February 1, 2017

Berkeley Video's Executive Producer and the Director of Photography discusses film, video production, and sharing UC Regents meetings via the web.

Due to a CalCentral update, the following bCourses tools will be unavailable on Thursday, February 2, from 6-7am:

  • Create a Site
  • E-grades Export
  • Official Sections
  • Roster Photos
  • Course Capture

This will not affect other bCourses tools or functionality. Please reach out to if you have any questions or experience any issues related to this outage.

January 25, 2017

Phising Scam Reported: You are not losing your access to bCourses

January 24, 2017

January 23, 2017

Update, Wednesday January 25: Normal performance of the Create A Site and Official Sections has been restored. ETS staff are continuing to monitor for additional issues. Please contact if you have any problems using these tools.

January 18, 2017

Update -- 10am, January 23: The fix for these issues was fully deployed over the weekend, and users should no longer experience errors when using the tools listed in this announcement. ETS will continue monitoring for any new errors or issues.

Update -- 11am, January 20: Error rates for the tools listed in this announcement have declined significantly; however, work on the full fix remains underway, and will be complete this evening (Friday 1/20).

January 14, 2017

Due to a CalCentral update, the following bCourses tools will be unavailable on Tuesday, January 17 starting at 6am, and could last up to two hours.

January 11, 2017

This email was sent on January 11, 2017 to instructors using or interested in using clickers.

View Original HTML email

Dear Clicker user:

This email was sent on January, 10 2017 to all spring instructors.

View Original HTML email

December 31, 2016

December 13, 2016

Due to emergency CalCentral maintenance, some bCourses tools will be unavailable tomorrow morning, Wednesday December 14.

December 2, 2016

This email was sent on December 2, 2016 to instructors using i>clickers.

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Dear instructors using i>clicker this semester:

November 28, 2016

This email was sent on November 29, 2016 to all fall instructors.

View Original HTML email


It has been a busy semester with lots of changes. We hope this quick list of things to do and to know before the end of the semester will help you finish this semester and start next year smoothly.

Profiles and Stories

KALX & Northgate Radio Create a Hands-on Radio Journalism Experience

December 1, 2017

Here at Cal, we’re fond of blue and gold. Both on the field and in the classroom, our students at all levels are renowned for their achievements, earning blue ribbons and gold medals in every discipline imaginable. Earlier this month, the 2017 College Broadcasters, Inc. National Student Electronic Media Convention in San Antonio were no different, with Berkeley claiming two out of the four nominees for “Best News Reporting - Audio”.

Berkeley Explores Learning Analytics

November 17, 2017

Early in October, faculty, advisors and academic and IT staff came together to discuss an emerging concept in education, learning analytics, and what it means for Berkeley. The conversations that occurred inside and outside of Sutardja Dai Hall during the 2017 Learning Analytics Conference were a “community discussion”.

KALX Radio Featured in Cal Alumni Magazine

August 3, 2017
The KALX Radio team is highlighted in this month's California Magazine. Check out the special behind-the-scenes video.

Making an Impact with Student Learning and Data

May 11, 2017

Here at UC Berkeley, we have a reputation for using cutting-edge technology and tools to affect social change. As the world’s number one public university, it’s in our DNA to use our combined talents and skills for the good of others.

BAV Center for Studies in Higher Ed video Series

May 10, 2017

In 1956, the Center for Studies in Higher Education (CSHE) was founded as the first research institute devoted to the study of systems, processes, and institutions of higher learning. Dedicated to promoting an interdisciplinary view of the role of higher education in the public sector, it focuses on all aspects of the policy landscape from the international arena to the California community.

Berkeley AV/Video Regents Meeting with Live Captioning Support

March 10, 2017

For the students, staff, faculty, and administrators of the University of California (UC), the six Regents meetings that take place throughout the year are crucially important. With 10 campuses across California, technology plays a key role in making these meetings accessible to as many of the UC’s stakeholders as possible. Live-streaming and posting the Regents deliberations to the web means the events can be accessed in dorm rooms and offices across our Golden State and anyone with a phone screen or a laptop can stay up-to-date with the high-level decisions affecting them.

Printing the Future on the First Floor of Moffitt

March 6, 2017

Moffit Library is a hub of campus energy and ideas, and if the newly renovated upstairs feels like a tech start-up, the new basement feels like Steve Jobs’ garage in the 21st century with the introduction of a student makerspace. As a free-to-use, collaborative, and community-operated space, it serves anyone on the Berkeley campus interested in the cutting-edge technology of 3D printing and fabrication.