News

Update, Wednesday January 25: Normal performance of the Create A Site and Official Sections has been restored. ETS staff are continuing to monitor for additional issues. Please contact bcourseshelp@berkeley.edu if you have any problems using these tools.

Update -- 10am, January 23: The fix for these issues was fully deployed over the weekend, and users should no longer experience errors when using the tools listed in this announcement. ETS will continue monitoring for any new errors or issues.

Update -- 11am, January 20: Error rates for the tools listed in this announcement have declined significantly; however, work on the full fix remains underway, and will be complete this evening (Friday 1/20).

Due to a CalCentral update, the following bCourses tools will be unavailable on Tuesday, January 17 starting at 6am, and could last up to two hours.

This email was sent on December 2, 2016 to instructors using i>clickers.

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Dear instructors using i>clicker this semester:

This email was sent on November 29, 2016 to all fall instructors.

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It has been a busy semester with lots of changes. We hope this quick list of things to do and to know before the end of the semester will help you finish this semester and start next year smoothly.

Educational Technology Services is committed to helping the campus reduce energy use during the winter break and will be participating in the campus-wide curtailment. Emails and requests received during this time will be answered in the order in which they were received when the campus reopens Tuesday, January 3, 2017.

Early in fall 2016, the Office of the Registrar implemented a new classroom information and management tool, called  25Live , ETS is pleased to be a partner in deploying this new tool. 25Live, part of the larger Student Information Systems Project, provides campus with a new one-stop resource for classroom details and scheduling functions.

NOTE: This article is outdated. UC Berkeley is continuing the use the bCourses-Turnitin integration that was implemented in 2015. Any information about future changes to this integration will be posted on the ETS Academic Integrity website.

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A new resources hub for creating accessible online course content is now available to the campus community. The accesscontent.berkeley.edu site was officially launched October 2016 as a tool to assist anyone on campus creating digital course content. The site offers help resources, training, guidelines and best practices.

UPDATE: 11/07/16, 7:00 PM

This issue has been resolved. Please see http://status.instructure.com/ for more information.

UPDATE: 11/08/16, 1:00 PM

This morning, Canvas engineers deployed better error handling to collect the necessary data from Crocodoc, so they can better help them identify the recent timeouts that are causing these intermittent issues for individual papers. 

We are excited to announce a new collaboration between ETS and Campus Shared Services IT (CSS IT) to enhance support for ETS online services. Beginning later this semester CSS IT will provide email, web, and phone support to faculty, staff, and students for ETS online services: bCourses, Clickers, Academic Integrity (Turnitin, iThenticate), Course Capture, Suite C, and Online Evaluation of Courses.

Last Wednesday On September 21, 2016, the Academic Innovation Studio hosted a Grand Opening Reception to celebrate the official grand opening of the new faculty/researcher space. Over 75 people attended the afternoon celebration.

Berkeley AV and Berkeley Video are proud to announce we will be adding captions to all videos we produce this fall in our continued effort to uphold a culture of inclusion and meet the University of California’s IT Accessibility Policy.

For ETS, the Office of the Registrar, and other service teams on campus, the short summer months at Berkeley usually involve a rush of classroom maintenance, repairs, upgrades, and preparations before students returned for the Fall semester.